Synapse ONE Pulse
Optimize Your UC Management
Synapse ONE Pulse is a cutting-edge SaaS solution designed to provide a comprehensive view of both On-premise and Cloud Enterprise Health. By automating routine tasks like health monitoring, cleanup, and reporting, Synapse ONE Pulse saves your business hours of manual labor and costly engineering time.
Key Features of Synapse ONE Pulse
At Synapse ONE, we don’t just offer off-the-shelf communication solutions. We design custom Unified Communications (UC) systems tailored to your business needs, integrating voice, video, messaging, and collaboration tools into a cohesive platform. Whether starting from scratch or upgrading, we ensure efficient communication workflows.
Full Enterprise Health Overview with Scheduled Reporting
Synapse ONE Pulse gives you a complete picture of your UC system’s health, both on-premise and in the cloud. Scheduled reports provide critical insights, eliminating the need for engineers to check each specific scenario manually—saving valuable hours and reducing costs.
Seamless Integration Across Platforms
Synapse ONE Pulse integrates with a range of UC and collaboration services, including Cisco Unified Communications Manager (CUCM), Unified Contact Center Enterprise (UCCE), Cisco Unity Connection, and other popular platforms such as SolarWinds and Variphy (CDR collection service). This means you can monitor everything from one interface, streamlining your operations.
UCCE Services Dashboard
Manage all UCCE services from a single dashboard. Synapse ONE Pulse consolidates the status of all systems, allowing you to monitor and manage UCCE services in one place, enhancing visibility and simplifying troubleshooting.
Automated System Cleanup
Whether you need to clean up systems on-demand or schedule it for later, Synapse ONE Pulse offers flexible options. All changes are logged in a history, and the restoration feature makes it easy to revert to previous settings if needed. This process helps keep your UC infrastructure running smoothly without manual oversight.
Automated Music on Hold Management
Tired of manually handling music on hold settings for your customers? Synapse ONE Pulse automates Music on Hold management for both CUCM and UCCE systems, saving your team significant time while ensuring a seamless caller experience.
Failure Alerts and Notifications
Synapse ONE Pulse keeps you informed about system issues with real-time failure alerts. This allows your team to respond to problems quickly and avoid downtime. Set customizable alerts so your staff can stay ahead of any potential disruptions.
How Synapse ONE Pulse Benefits Your Business
Significant Cost Savings Automation of health checks, reporting, and cleanup eliminates the need for costly manual monitoring and intervention by engineers.
Improved System Reliability With proactive monitoring and real-time alerts, you can address potential issues before they escalate, keeping your UC systems at peak performance.
Centralized System Management Integrating Cisco UC services, SolarWinds, and Variphy into one dashboard ensures that you have everything you need in one place.
Time-Saving Automation From system cleanup to music on hold, Synapse ONE Pulse automates essential tasks, so your team can focus on more important projects.
Proactive Issue Resolution With real-time failure alerts, Synapse ONE Pulse helps you resolve system problems quickly, minimizing downtime and maintaining seamless communication.
Why Choose Synapse ONE Pulse?
When it comes to managing Unified Communications systems, Synapse ONE Pulse offers a fully automated, integrated, and cost-effective solution. With its ability to deliver scheduled health reports for both on-premise and cloud systems, manage UC resources like CUCM and UCCE, and automate music on hold and system cleanup, Synapse ONE Pulse is the ultimate tool for IT teams seeking efficiency and reliability.
Why Choose Synapse ONE Dialer?
Automate Bulk Testing No more manual dialing or testing each number. Synapse ONE Dialer automates the process, significantly reducing the time and effort required to validate large numbers of lines.
Improve Call Flow Visibility With Cisco CUBE integration, easily pinpoint where issues occur in the call routing process.
Ensure Fax Connectivity Detect and log fax tone responses.
Save Time and Resources With scheduled tests and automated reports, Synapse ONE Dialer helps enterprises make quicker, more informed decisions about their telephony systems.